PERSONAL DATA PROTECTION AND CONFIDENTIALITY CHARTER

This charter informs you about our collection, processing and use of your personal data.

PROTECTION OF PERSONAL DATA (GDPR)

As regards the collection and processing of your personal data, FORMATION LANGUES complies with the European General Data Protection Regulation (GDPR) (effective May 25, 2018) and with the French Data Protection Act (articles 39 and following of the modified law 78-17 of January 6, 1978).

RIGHTS OF ACCESS, RECTIFICATION, DELETION AND OPPOSITION

In compliance with the abovementioned regulations, you have a right of access to data that concern you.

Consequently, at any time you can ask to see, modify or delete your personal data by contacting our Data Protection Officer (DPO) at or by postal mail at DPO – FORMATION LANGUES, 1 Place Jean Monnet, 45000 Orléans, France. Your request will be processed as quickly as possible.

COLLECTION OF PERSONAL DATA

FORMATION LANGUES collects the following data:
On our website: audience data, visiting time, number of visits, etc.
Our contact form: last name, first name, email, telephone, company, message text, etc.

DATA PROCESSING AND FREEDOM, PERSONAL DATA

The information collected on our contact form is stored in a computer file managed by our DPO and used only to support our commercial relationship and customer service. It is preserved for a maximum period of 6 years.

As mentioned above, you may exercise your right to see, rectify or delete your personal data by contacting our DPO.

EXPLOITATION OF DATA COLLECTED BY FORMATION LANGUES

All data collected are used exclusively by FORMATION LANGUES. They are never sold.

We process and record personal data solely for administrative and commercial purposes, notably the management and follow-up of prospects and customers, price estimates, deliveries, invoicing and payment.

DATA RETENTION AND DURATION OF ADMINISTRATIVE USE

For information, our “duration of administrative usefulness” or data retention period is a maximum of 6 years after the closure of your training file.

Customer and prospect data are archived in digital format on a local server with secure access.

Personal data are used only by our personnel to meet your needs and will under no circumstances be shared with third parties or disclosed to partners.

COOKIES

During your use of the www.formationlangues.eu website, we may transfer to your terminal (computer, tablet or cellphone) a “cookie” file via your browsing software, which enables your computer to be recognized at your next visit. Your browsing activity is therefore recorded. Consequently browsing this website implicitly implies your consent for the use of cookies on your terminal.

The only cookies used by FORMATION LANGUES are Google Analytics whose main purpose is tracking browsing data during website visits.

Google Analytics uses proprietary cookies to generate reports on the interactions of users with the websites of Google Analytics clients.

User data retention period: no longer than 14 months.

Click here to learn more about cookies.

REVISION OF OUR CHARTER

FORMATION LANGUES reserves the right to correct and modify its privacy and data protection policy to reflect changes in regulations.

WEBSITE SECURITY

The www.formationlangues.eu website is secured in https (HyperText Transfer Protocol Secure) via an SSL certificate which ensures data transfer security.

Our contact form is protected by a Google ReCAPTCHA anti-spam (find out more).