GENERAL SALES CONDITIONS
1 – Definitions
It is understood that:
- Training courses can begin only after receipt by FORMATION LANGUES of a signed agreement;
- The content of any document issued by FORMATION LANGUES is intended exclusively for the recipient or his representative and shall not, under any circumstances and in any form whatsoever, be communicated to third parties without written authorization from FORMATION LANGUES;
- Skill evaluations of students that are not followed by a training contract will be billed at our current rates.
2 – Registration
Confirmation of an order for training implies full acceptance of the present General Sales Conditions which are attached to all FORMATION LANGUES commercial proposals.
FORMATION LANGUES systematically prepares a price quote in response to a training request. The Customer’s signature of this price quote is considered to constitute a firm order and commits the signatory and his students to respect the present General Sales Conditions.
FORMATION LANGUES reserves the right to refuse to provide services to a Customer who has not paid for his previous orders, without the Customer being able to claim any compensation whatsoever.
3 – Prices and payment conditions
FORMATION LANGUES is subject to value-added tax and will therefore apply VAT at the rate in force on the date of signature of the training agreement.
Commercial proposals concerning training at Formation Langues or on the Customer’s premises, or relating to a specific request, are valid until the end of the current year. Our invoices, issued on the date of registration and then halfway through the course, are payable within 30 days of the invoice date, without discount, by bank check or interbank transfer.
If the training course is to be financed by a government “Competency Operator” (OPCO: Opérateur de Compétence), the signatory of the training agreement shall organize this assumption of responsibility and send us a copy of the acceptance of responsibility before the start of the training, and shall ensure that this OPCO actually pays our invoices. If the OPCO fails to pay for the training, the Customer retains sole responsibility for payments and invoices will be made out to him.
Any invoice not paid on the due date will give rise to interest on arrears according to the terms and minimum rates provided for by law no. 92-1442 of December 31, 1992 (three times the legal rate on the billed amount, excluding VAT), as well as a fixed indemnity of €40 excluding VAT to cover collection costs (article L.441-6 of the Commercial Code), after formal notice by registered letter with acknowledgement of receipt which has remained unheeded for 10 working days.
The Customer may not, under any circumstances, impose his own payment conditions on FORMATION LANGUES.
4 – Contractual documents
Upon receipt by FORMATION LANGUES of the signed price quote, the Customer will receive two copies of the training agreement and the training program. One copy of the training agreement, signed and stamped by the Customer, shall be returned to FORMATION LANGUES.
FORMATION LANGUES’ internal rules are at the disposal of the Customer and can also be consulted at any time by trainees who can request them from their teacher.
5 – Interruption
5 – 1: Temporary interruption: students commit themselves to give at least 2 working days’ notice of cancellation of a training session in order to allow FORMATION LANGUES to reorganize the teacher’s work schedule. In the absence of such notice, the session will be considered to have been completed. The absence of one student from a group course does not result in the cancellation of the session or a reduction in the group hourly rate. A student absent from a session will not be able to recover this training time later.
5 – 2: Permanent interruption: excepting situations of force majeure, permanent interruption of training sessions by a student after the signing of the agreement cannot be deducted from the total cost stated in the agreement.
For immersion programs abroad, any change in the start/end dates imposed by the Customer will result in an additional charge of €100 (excl. VAT) to cover administrative costs. Excepting situations of force majeure, no change of dates can be accepted less than 30 days before departure. In the event of cancellation by the Customer, for whatever reason, we will charge:
- more than one month before departure: €265 (excl. VAT),
- less than one month but more than 8 days before departure: 50% of the price of the program,
- less than 8 days before departure: the total price.
Excepting situations of force majeure, any foreign program started is payable in full.
Civil liability insurance is not included in the price of the immersion program. FORMATION LANGUES encourages students to buy insurance before departure to cover civil liability and health and accident risks, as well as loss or theft of personal belongings.
6 – Insurance
For training sessions on the Customer’s premises, the Customer agrees to provide all necessary guarantees and insurance for the reception of our teachers.
7 – Applicable law and assignment of jurisdiction
The contractual relationship between FORMATION LANGUES and its customers is covered by French law. We reserve the right to resort to inter-company mediation via the State Mediator (address: 181 Rue de Bourgogne, 45000 Orléans). Disputes that cannot be settled amicably will be under the exclusive jurisdiction of the Commercial Court of Orléans, regardless of the Customer’s headquarters or residence.
8 – Handicapped students
FORMATION LANGUES personnel are receptive to people with disabilities.